IT Overview

IT facilities for PPE staff and students are provided and supported by three separate groups: local PPE IT staff, School of Physics and Astronomy IT staff, and University of Glasgow IT Services staff. Contact details for each group, along with an overview of the services they provide, can be found on the IT management page.

The latest version this Overview can be found at https://twiki.ppe.gla.ac.uk/bin/view/IT/ITOverview.

Accounts

A PPE group member will have serveral accounts:

Account	Responsible
PPE linux account - access to the PPE linux desktops	PPE System admin
GUPHYSICS Windows - access to the PPE (and departmental) windows desktops	Mainly Departmental IT (but the PPE System admin can reset passwords)
Email account (also used for access to departmental linux machine, e.g. login.physics.gla.ac.uk)	Departmental IT
GUID - used for many university wide services (e.g. VPN service)	Computing Service, see http://www.gla.ac.uk/services/it/forstaff/guid/ to create on account

Information / Documentation Sources

This TWiki Web (the IT Web) accessable at https://twiki.ppe.gla.ac.uk/bin/view/IT/WebHome covers PPE specific IT issues. Please take the time to look at the TWiki for IT information. If the layout of the TWiki is confusing then please use the TWiki search function. The search link is to the upper part of the left hand sidebar of TWiki pages. The TWiki has several other Webs (ATLAS, DetDev, ScotGrid) and well as the TWiki Web which contains documentation on using the TWiki.

For departmental matters there is the IT Matters web site, which amongst other things has the list of wireless access codes.

University wide the main page for Computing Service is http://www.gla.ac.uk/services/it/.

Printing

The group has a small printer room (484) which contains colour and black and white printers. These are available from linux, windows and osx. The GroupPrinting page and subpages detail how to use and install these printers.

Storage

The PPE file servers store peoples home directories (/home/xxx) and data directories (/data/xxx) for the different experiments. These are available (automatically) via nfs on the linux desktops and via samba in the windows desktops. See FileStorage.

Files in users home directories are backed up overnight and keep for upto six months. See Backups. The /data areas are not backed up, with the exception of /data/ppemgr01 and /data/www01 which are backed up.

Passwords

PPE linux passwords can be changed on any PPE linux desktop with the passwd command.

System Manager

PPE IT is managed by the ScotGrid team in room 427. E-mail should be sent to phas-ppesysman@glasgow.ac.uk. See ITManagement.