Laptop Support

While laptops provide flexibility they are difficult to maintain. Laptops are therefore provided with a minimal support policy of:

• Re-installation for troubled configurations.
• Minimal help for software related issues: focusing on core applications.
• Support for hardware related issues.

Please read the LaptopAgreement before you start using your PPE laptop.

If you are using your own laptop as opposed to a group laptop and have Microsoft Windows installed you must install Sophos AntiVirus, see LaptopAntiVirus.

Generic laptop information

• LaptopOverview - Overview of group laptops
• LaptopNetworking - How to use your laptop while connected to the network at Glasgow.
• LaptopAntiVirus - Anti-virus software for MS Windows.

Most PPE laptop are boot systems with both WinXP and scientific linux installed. Older laptops have SL4 and the latest dell D630 laptops have SL5 installed.

Specific information for individual laptop types

• Dell E5400
• Dell D630
• Dell D620
• IBM R Series

-- AndrewPickford - 13 Oct 2008