Troubleshooting MC

This page lists the most common problems encoutered with the NA62 MC code, along with more or less general solutions.

GGUS tickets

Some of the problems encountered are available as GGUS tickets:

• 83133: CERN FTS channel problem - https://ggus.eu/ws/ticket_info.php?ticket=83133
• 82327: NA62 VO not in the CIC portal - https://ggus.eu/ws/ticket_info.php?ticket=82327
• 83159: Can't create directories on castor at RAL - https://ggus.eu/ws/ticket_info.php?ticket=83159
• 82901: Authz error when submitting na62 jobs to RAL - https://ggus.eu/ws/ticket_info.php?ticket=82901
• 81669: FTS channel for na62.vo.gridpp.ac.uk - https://ggus.eu/ws/ticket_info.php?ticket=81669
• 83768: Request for FTS channel from LIV to RAL - https://ggus.eu/ws/ticket_info.php?ticket=83768

Code compilation

Shared object portability issue. In Generator/GNUmakefile, define a new variable CMCLIBNAME, just above the existing CMCLIB definition:

CMCLIBNAME := libcmc.so
CMCLIB := $(CMCDIR)/libcmc.so

Generator: $(CMCLIB)

$(CMCLIB): $(OBJF) $(OBJC) $(COMMONOBJ) $(OBJCC)
       $(FC) -shared -Wl,-soname,$(CMCLIBNAME) -o $(CMCLIB) $^

Access permissions

Many errors came from read/write access permissions either for the local software area on sites, or for storage paths on various SEs. Using two certificates - one for jobs submission (and writing to the local storage) and the other for output replication to RAL and CERN complicates things somewhat.