LaptopSupport < IT

---+ Laptop Support

While laptops provide flexibility they are difficult to maintain. Laptops are therefore provided with a minimal support policy of:

   * Re-installation for troubled configurations.
   * Minimal help for software related issues: focusing on core applications.
   * Support for hardware related issues.

*Please read the [[LaptopAgreement]] before you start using your PPE laptop.*

*If you are using your own laptop as opposed to a group laptop and have Microsoft Windows installed you must install <noautolink>Sophos AntiVirus</noautolink>, see [[LaptopAntiVirus]].*

---+++ Generic laptop information

   * [[LaptopOverview]] - Overview of group laptops
   * [[LaptopNetworking]] - How to use your laptop while connected to the network at Glasgow.
   * [[HardwareSundries]] - Additional hardware for desktops and laptops.
   * [[LaptopAntiVirus]] - Anti-virus software for MS Windows.

Most PPE laptop are boot systems with both <noautolink>WinXP</noautolink> and scientific linux installed.
Older laptops have SL4 and the latest dell D630 laptops have SL5 installed.

---+++ Specific information for individual laptop types

   * [[LaptopDellE5400][Dell E5400]]
   * [[LaptopDellD630][Dell D630]]
   * [[LaptopDellD620][Dell D620]]
   * [[LaptopIBMRSeries][IBM R Series]]

-- Main.AndrewPickford - 13 Oct 2008
This topic: IT > WebHome > LaptopSupport
Topic revision: r3 - 2009-08-12 - AndrewPickford