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Revision 82016-04-13 - GordonStewart

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IT Management

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  • By e-mail: phas-ppesysman@glasgow.ac.uk (mail sent to this address will be received by the whole team).
  • In person, by visiting the team in room 427.
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Please use the phas-ppesysman@glasgow.ac.uk address rather than e-mailing people directly, as this is likely to get you a quicker response, ensures that all admins are aware of problems, and prevents your message being missed due to travel or annual leave.
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Please use the phas-ppesysman@glasgow.ac.uk address rather than e-mailing people directly; this is likely to get you a quicker response, ensures that all admins are aware of problems, and prevents your message being missed due to travel or annual leave.
 

School IT

The School of Physics and Astronomy has its own IT staff who manage the following infrastructure:

  • Most networking, including the wireless networks.
  • GUPHYSICS Windows accounts (PPE admins can reset passwords, but cannot create accounts).
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You can find some more information on the school IT web pages, or by contacting Ian Anthony (Windows and general support) or Jon Trinder (networking) in room 238.

 
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School IT

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IT Services

 
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The PPE System Administrators are able to reset GUPHYSICS Active Directory account passwords, assist with the configuration of email clients and provide wireless network pins. School IT system administrators manager other aspects of departmental infrastructure, including:
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The university's central IT Services division has responsibility for most centralised systems including:
 
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  • GUID account and password management.
  • Staff and student e-mail.
  • Office 365.
  • Web applications including MyGlasgow and Moodle.
  • Standard Staff Desktop and Common Student Compute Environment machines.
  • Canon pull printing.
  • The Eduroam wireless network and remote access.
  • Remote access by Virtual Private Network (VPN).
  • Business systems: purchasing, payroll, finance, human resources, etc.
  • Provision of some IT training, including on business systems and office applications.
 
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Information on school IT, including contact details, can be found at:
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You can find lots of information on the services provided by visiting the IT services web pages.
 
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http://www.gla.ac.uk/schools/physics/studentstaff/it/
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In particular, you may want to bookmark the IT helpdesk page, through which you can change your GUID password and also access support on university IT systems. This page also includes the latest Spotlight alerts, which provide updates on current university-level IT problems as they develop.
 
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